Out of Hospital Care NSW
‘The Support Worker who provided care and support to Mum was really amazing – her kindness and ability to understand what she needed was perfect and they developed a great rapport. The support package made a world of difference and gave me peace of mind that Mum was being taken care of so beautifully. The Support Worker is a credit to your organisation and should be acknowledged for the extraordinary work she does.’ (OHC Client Carer)
Community Services 1 and Your Side have partnered together to deliver the NSW Health Out of Hospital Care (OHC) Program in the Murrumbidgee and Southern NSW (from 31st October 2022) Local Area Health Networks.
This program supports patients discharged from NSW public hospitals and prevents avoidable admissions by delivering short and medium-term packages of non-clinical care. Out of Hospital Care can reduce hospital admission times, and potentially prevent avoidable hospital stays by delivering non-clinical care such as cleaning, meal preparation, home care, and transport to support people transitioning from hospital care back to the comfort of their home.
These packages offer low to medium levels of care which include non-clinical case management and home care services such as assistance with personal care, housework, meals, transport, respite and social support. Eligible patients may also transition between package types depending on their changing needs. Read below for more information about how the OHC program works or click here for the NSW Health website link.
How Do I Access Out of Hospital Care?
Depending on the program, referrals may be made from NSW Public Hospitals Local Health District Community Health Teams including:
- Specialist Palliative Care
- Community Nursing
- Chronic Care
- Aged Care Assessment Teams
- Mental Health
Am I Eligible?
Out of Hospital Care Programs are available to people of all ages have been referred by a NSW Public Hospital or a Local Health District Community Health Team. Eligible individuals may have acute or chronic health conditions, a disability or progressive life limiting illness impacting their ability to manage daily life activities. Each program has specific eligibility criteria that must be met to access the program. Out of Hospital Care is not available for people who require long-term intensive levels of homecare support.
Our qualified and experienced team will:
- Connect you with tailored services to meet your specific needs, and develop a Care Plan in close consultation with you
- Work with you to ensure that you receive the services identified in your Care Plan
- Monitor your allocated services and provide further referrals for ongoing support if required.
What can I expect after a referral?
Following your referral from a NSW Public Hospital, or a LHD Community Team, an Out of Hospital Care Case Manager from Community Services #1 will assess and confirm your eligibility and work with you to develop a Care Plan tailored to meet your specific needs over a 6 week period of time.
Your Care Plan may include referrals to assist you with daily living activities such as personal care (showering, grooming, dressing etc), domestic duties (house cleaning, laundry, shopping), meal preparation, and transport to or from appointments.
Murrumbidgee LHD Service Area
Our OHC provider: YourSide. Local Government Areas we service: Albury, Berrigan, Bland, Boorawa, Carrathool, Conargo, Coolamon, Cootamundra, Corowa Shire, Deniliquin, Greater Hume Shire, Griffith, Gundagai, Harden, Hay, Jerilderie, Junee, Lake Cargelligo part of Lachlan (A) LGA, Leeton, Lockhart, Murrumbidgee, Narrandera, Temora, Tumbarumba, Tumut Shire, Wagga Wagga, Young. To see a map of the LHD click here: Murrumbidgee Local Area Health Network.
Southern NSW LHD Service Area
Bega, Batemans Bay, Braidwood, Bombala, Crookwell, Delegate, Goulburn, Moryua, Pambula, Queanbeyan, Yass. Too see map of LHD click here: Southern NSW Local Area Health Network.