Community Support Services

ACT Community Assistance & Support Program (CASP)

The aim of the CASP program is to enhance your health and wellbeing, facilitate independence, and support your participation in the community.  CASP funding helps provide support to individuals and their carers if they are finding daily living activities difficult due to a medical condition.

To be eligible for the CASP program you must live in the ACT, be under 65 years of age, and be seeking supports that are not already funded under another Government program.  In addition CASP services are not available if you are a participant of the National Disability Insurance Scheme (NDIS) – unless you are assessed as eligible for short term additional support (for example: if you require additional support due to a temporary health issue, such as recovering from surgery).

People who may be eligible for support from CS#1 include people with:

  • Physical or mental health conditions who require short term or transitional support;
  • A need for post-hospital care and support, or assistance with post hospital outpatient visits; and
  • Unpaid carers and family members of persons with a debilitating medical condition who may require short term support

Services that CS#1 offer under CASP include:

  • Short term medical transport (including post hospital and outpatient appointments)
  • Short term assisted shopping
  • Short term post hospital domestic assistance
  • Social support groups
  • Providing information for your NDIS application

Community Transport – Get Out and Moving!

Community Services #1 runs a community bus service for members of the community who are socially isolated through lack of transport options. The bus operates between 9:30am and 3:00pm Monday to Friday.

The service is designed to assist people who are isolated and find it difficult to use regular bus service for a number of reasons e.g. seniors and people with mobility limitations.

There are six minibuses in Canberra – one in each of the regional areas including one operated by CS#1 in the Inner South of Canberra. The bus is wheelchair accessible with a hoist at the rear of the vehicle.

The Community Services #1 Community Bus can help you:

  • Get to appointments
  • With weekly shopping trips
  • Go on monthly excursions


The community bus is available to people who are socially isolated and find it difficult to use regular bus services or have no other transport options. Users of the Community Bus Service need to meet certain criteria – ie: be over a defined age, have a disability, be geographically or socially isolated, are unable to access regular public transport. Eligibility can be established by calling our head office.

Qualified users of the Community Bus Service can make bookings over the phone – however, please make your booking at least two working days before you want to use the bus. Bookings are taken on a “first come first served” basis. The service is very flexible and pickup and set down points are arranged when making the booking.

Group bookings can also be made where members of the group are registered users. Transport can be provided between the hours of 9:30am to 3:00pm Monday to Friday and a gold coin donation is requested for any transport provided.

For more information on the Community Services #1 Community Bus service call us on 1800 960 938.

The community bus service is proudly funded by the ACT Government.