Support at Home – Clinical Manager (Home and Community Care Services)

Support at Home – Clinical Manager (Home and Community Care Services)

Are you a Registered Nurse and interested in embarking on a career in home and community? This is a dynamic and exciting role to lead, manage and grow Community Services #1’s (CS#1) home care package services across the ACT and region. This is an exciting role mentoring a growing team to deliver case management under the home care package program to people over 65yrs. This position is a key leadership position and essential in leading the clinical governance framework and case management of CS#1 home and community care services.

  • Are you a Registered Nurse with current AHPRA registration, and looking for a change?
  • Have you an interest to learn home and community care and clinical oversight home care package clients?
  • Would you be excited to be part of CS#1’s exciting growth journey

About us:

CS#1 is a proud community based not for profit, organisation based in Narrabundah (ACT), who manages and delivers a range of services designed to meet community needs in the ACT and regional NSW. CS#1 is seeking a passionate and motivated Registered Nurse who is excited to join our agile, fun, responsive home care team, and who shares our passion and connection with community. CS#1 website: Community Services 1 – Canberra

CS#1’s home care team is charged to support people over 65yrs in our communities to live their best lives safely and independently as possible.

About the role:

CS#1 is seeking a qualified Registered Nurse to lead, grow and manage a team of Support at Home Partners (case managers), who provide case management across the home care package program.

This position is recognised as a key senior leadership role within the team and will lead the Clinical Governance Framework under CS#1’s home and community care program.

Reporting to the Executive Director, the Support at Home – Clinical Manager will be responsible for overseeing the day-to-day operations of our home care package program. The position will manage and grow the program as well as ensure compliance within the Aged Care Quality Standards and the be a key lead with CS#1’s Clinical Governance Framework.

The successful applicant will work closely with Team Leaders and Coordinators to champion high quality and safe practice supporting continuous improvement. The successful applicant will also lead, coach and mentor their team to deliver quality outcomes for clients and build a strong and positive culture in line with our Purpose and Mission – Connecting people to enrich lives and provide services that enhance quality of life.

The Support at Home – Clinical Manager will have the support of the CS#1 Executive and Leadership teams to guide and support the program’s strategic direction and yearly KPI’s.

  • Permanent full-time position (76 hours/fortnight, core hours are 9.00am to 5.00pm)
  • Annual salary commensurate with qualifications and experience, (Social, Community, Home Care and Disability Service Award) plus superannuation and tax benefits to maximise take home pay
  • Free parking at Head Office, based in Narrabundah
  • Provision of a laptop

 Qualifications and experience:

  • Registered Nurse with current AHPRA registration
  • Demonstrated experience or knowledge of clinical support and/or case management experience in home care packages or aged care to support complex clients
  • Comprehensive knowledge and understanding of the Aged Care Quality Standards, Clinical Governance requirements and the aged care reform agenda and funding
  • Demonstrated experience managing daily operations of aged care service programs or similar, including financial management, to deliver strategic outcomes and measurable operational improvement
  • Demonstrated experience in developing and managing teams to deliver high quality service, and creating a culture of continuous improvement and empowering teams and individuals to speak up when they see opportunity for improvement
  • Excellent written and verbal communication skills, including experience writing reports, policy and procedures, delivering promotional material and mediating positive outcomes for clients and teams

Eligibility Criteria:

  • Current ACT Working with Vulnerable People Card
  • Current National Police Check
  • Evidence of current Flu and COVID 19 vaccination
  • Proof of Australian work rights
  • Own car and current driver’s licence

Benefits on offer:

You will also have access to fantastic benefits, including:

  • Generous salary packaging arrangements that can provide up to $18,550 of your gross pay tax free – for a variety of eligible expense items
  • Travel allowance
  • Free on-site car parking
  • Portable Long Service Leave
  • Online learning management system with access to thousands of courses on professional development, wellbeing, and compliance
  • Structured performance and 1 on 1 development check ins and secondment opportunities
  • Access through our Healthy Me Healthy Us program to a suite of financial, physical, emotional, and mental well-being resources such as free flu vaccinations
  • Access to our Employee Assistance Program

You will be part of an excellent team that truly supports each other and is dedicated to making a real difference in the lives of the vulnerable clients in our care and community.

If this sounds like you, apply now! We will be shortlisting and interviewing applicants as we receive applications, so visit the Careers page on our website to view the position description and submit your resume/CV with a cover letter for consideration to

For further information about the role, contact Juliette (Executive Director Aged Care) on 02 6126 4712.

For further information about our recruitment process, contact Jolly (People and Culture) on 02 6126 4717.

Equal Employment Opportunity Statement

At Community Services #1 we recognise that our people are multi-dimensional. We take a human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the organisation. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse, and we are set bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

Community Services #1 acknowledge Aboriginal and Torres strait Islander people as traditional custodians of the land on which we meet, work, live and play. We honour their continuous connection to country, water, sky, and communities.  We celebrate Aboriginal and Torres Strait islander stories, traditions and living cultures and pay our respects to elders past and present.

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