Aged Care Services Officer

  • Support aged clients to maintain active, independent lives in their own home
  • Work in a supportive and friendly team environment
  • Award leave benefits, excellent salary packaging and free parking


Community Services #1 (CS#1) is profit for purpose, managing and delivering a range of services designed to meet community needs for over 35 years. We seek out passionate and motivated people who are keen to join our agile, fun, responsive organisation, and who share our connection with community.

About the role and CS#1 employee rewards:

CS#1 delivers Aged Care Services and Supports tailored to individual client service needs, under a person-centred approach that enhances independence.

We are seeking an experienced Aged Care Services Officer to hit the ground running, to facilitate and deliver services and supports through the Commonwealth Home Support and Home Care Package Programs and identify the gaps in their care plans.

  • Permanent Full-time role (76 hours/fortnight) available now
  • Hourly rate from $41.52 to $44.28, plus superannuation plus superannuation (Social, Community, Home Care and Disability Services Award Level 4)
  • Excellent tax benefits to maximise take-home pay
  • Social, Community, Home Care and Disability Services Award, Social and Community Services Level 4


Aged Care Services Officer Requirements:

To apply for this position you must have experience in the Commonwealth Home Support and Home Care Packages Programs and a sound understanding of monitoring budgets, service delivery networks and resources available to support older people in their homes.

  • Knowledge of sector and home care legislation and standards
  • Experience and knowledge of delivering services within client personal budgets
  • Current Working with Vulnerable People Card, Working with Children check and NSW Police check
  • Certificate IV qualifications in relevant fields such as Community Services, Health Services, Aged Care, or equivalent work experience
  • Unrestricted driver licence
  • Current First Aid Certificate
  • Evidence of up to date COVID Vaccination


To be successful in the role, you will:

  • be experienced with undertaking comprehensive assessments and re-assessments for eligible Aged Care recipients, in line with their personal needs and budgets
  • have strong knowledge and experience delivering Home Care Packages in accordance with the Aged Care Quality Standards, Aged Care Act and Home Care Programme Operational Manual
  • commit to delivering best fit services and supports for individual clients, ensuring quality service delivery and responsive customer service and mindful of individual needs and budget constraints
  • be experienced with maintaining client records, and collection of data/statistics for reporting
  • be passionate about empowering independent living and delivering high quality services to our community clients in the local area with a genuine desire to support people to live a higher quality of life
  • exercise judgement and contributing critical knowledge where procedures are not clearly defined
  • be a strong and empathetic communicator
  • have excellent time management skills.


If this sounds like you, apply now! We will shortlist applications and interview soon. Visit our website to view the position description, and express your interest by submitting your resume and cover letter to

For further information on the position, please call Kiri (Operations Director of Aged Care) on 0423 829 893

For further information on recruitment, please call Riley (People and Culture) on 02 6126 4707.

Equal Employment Opportunity Statement

At Community Services #1 we recognise that our people are multi-dimensional. We take a human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the organisation. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse and we are set bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

Community Services #1 acknowledges the Traditional Custodians of the land on which we work. 

We pay our respect to their Elders – past, present and emerging. We recognise their contribution to creating a thriving community through the continuation of cultural, spiritual and educational practices of Australia’s First Peoples.

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