Administrative Officer

Administrative Officer

The Community Services #1 is currently looking for an Administrative Officer to join the Community Services Team. This position is pivotal in supporting the day-to-day functions of the Early Childhood Education and Care Services and Community Services programs.

We are looking someone who:

  • Has a Diploma qualification in Early Childhood Education and Care and at least 1 year of relevant work experience.
  • Has experience in family accounts using a CCMS platform, experience with OWNA advantageous.
  • Has experience in Child Care Subsidy (CCS) Additional Childcare Subsidy (ACCS)
  • Demonstrates commitment and experience delivering exceptional and professional customer service.
  • Has excellent administration skills, including records management, processes and activities to support team priorities, and a working knowledge of Microsoft Office.
  • Has strong time management skills, including the ability to prioritise tasks, meet deadlines and escalate issues as necessary in a timely manner.

What we can offer you:

  • Permanent Part-Time role – Tuesday to Friday for 30.4 Hours per week.
  • Competitive wage, including:
    • Social, Community, Home Care and Disability Services Award – Level 4 with salary from $41.52- $44.68 (with the 3.75% increase in July), commensurate with experience and qualifications.
    • Excellent salary packaging that can provide up to $18,550 of your gross pay tax free – for a variety of eligible expense items
  • Career progression and secondment opportunities
  • Structured performance and 1 on 1 development check ins and secondment opportunities
  • Onsite free parking
  • Access to our Employee Assistance Program
  • A healthy work/life balance, including above award leave benefits
  • Professional development, including face to face professional development and an online learning management system with access to thousands of courses on professional development, wellbeing and compliance
  • Moreover, you will be part of an excellent team that truly supports each other and is dedicated to making a real difference in the community.

About the role:

The Administrative Officer key duties and responsibilities are:

  • Manage enquiries in a prompt and professional manner.
  • When required maintain accurate and up‐to‐date records of enrolment enquiries, applications and confirmations, as well as details of waiting lists.
  • Maintain family accounts using CS#1’s childcare management system, OWNA. In collaboration with finance, manage family debt.
  • Contribute to service and organisational risk assessments.
  • Develop and maintain accurate policies in relation to ECEC
  • Collate relevant information and prepare reports for submission as required.
  • Process and distribute information, prepare agendas, take and distribute minutes. Follow up on action items.
  • Ensure enrolment process and data base applications are effective and current.

How to apply:

If you would like more information about Community Services #1 or to view the position description, please view our website Community Services 1 – Canberra.

For more information about the role or if you would like to have a yarn and find out more information, please call Jolly (People and Culture) on 02 6126 4717.

To apply submitting your resume with a cover letter to

Community Services #1 recognises that our people are multi-dimensional and encourages people of all nationalities, gender identities, religion, sexual orientation and ethnicities to apply.

Community Services #1 acknowledge Aboriginal and Torres Strait Islander people as traditional custodians of the land on which we meet, work, live and play. We honour their continuous connection to country, water, sky and communities. We celebrate Aboriginal and Torres Strait Islander stories, traditions and living cultures and pay our respects to elders past and present. 

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